Q: What is "LOOFAH"? What are its advantages?

    A: Loofah is a natural vegetable sponge which is a kind of one-year growing climber of guard family as cucumber, pumpkin and melon. It can be used as Chinese medicinal material. Loofah sponge is pure white, thick, soft and full of elasticity and digestible. Loofah sponge can clean pets’ tartar and prevent bad breath.

Q: What about the colorants? Are they natural or chemical?

A: All the colorants are food-grade, made from the pure natural material, which not harm to the pets.

Q: What if my pets swallowed your loofah toy? Is it harmful?

A: Don't worry. Loofah is natural plant & can be used as a kind of Chinese medicine. It can be digested and is unharmful to pets.

Q: What is your minimum order quantity or amount for your pet products?

A: In general, the minimum order amount for one order should not less than USD3000. And the minimum order quantity of the pet products varies according to different items. But everything is negotiable.

Q: How many pet products do you have?

A: We, Loofah Pet Supplies, have more than 2000 pet products for kinds of pets such as dogs, cats, birds, rabbits, mice and other puppies. And we are developing and designing new pet products.

Q: Is it possible to mix and match the pet products for the minimum order quantity?

A: It is absolutely okay to mix and match the pet accessories for the minimum order quantity. But the total amount for the order should more than USD3000.

Q: Where do you ship your pet products?

A: We ship our pet products to US, UK, Turkey, Germany, Italy, France, Norway, Finland, Ireland, Denmark, Belgium, Sweden, Malta, Netherlands, Cyprus, Switzerland, Iceland, Czech Republic, Bulgaria, Poland, Russian Federation, Romania, Hungary, Ukraine, Uzbekistan, Lithuania, Kazakhstan, Yugoslavia, Canada, Australia, New Zealand, Papua New Guinea, Vanuatu, Brazil, Mexico, Puerto Rico, Colombia, Mexico, Peru, Argentina, Venezuela, Chile, Middle East and other countries.

Q: How is your payment way?

A: There are mainly two payment methods that we accept. One is T/T and the other is L/C.

Q: Can I use my own freight agent to ship the pet products for me?

A: It is definitely okay to transport the pets accessories by your own freight agent in China. In this case, you will have no need to pay us shipping cost.

Q: Are you capable to pack the pet products according to the requirements of customers?

A: It is sure that you can ask us to pack the pet supplies and pet accessories in the way you requested. It is easy for us to do this.

Q: Is custom made pet products available in your factory?

A: Yes. We do custom made.

Authors： Alice  Li    Betty Wang   Rita zhao